Customer Service Center

Welcome to Our Customer Service Center

At Sovo, we are committed to providing exceptional customer service. Our dedicated team is here to assist you with any queries or concerns you may have regarding our products and services.

Contact Information:

  • Address: Shop No. 48-49, 4th Floor, Lyric Mobile Mall, Saddar, Karachi
  • Phone:ย 0311-9475063
  • Email:ย

Customer Support Hours:

Our customer service center operates during the following hours:

  • Monday to Friday: 12:00 AM - 8:00 PM
  • Saturday and Sunday: Closed

Services Offered:

Our customer service center provides support for various inquiries, including:

  • Product information and availability
  • Order status and tracking
  • Returns, exchanges, and refunds

Live Chat Support:

Connect with us instantly through our live chat feature available on our website for immediate assistance during our operating hours.

Frequently Asked Questions (FAQs):

Here are some common queries answered for your convenience:

  1. What is your return policy?
    • We accept returns within 30 days of purchase. Please refer to our Return Policy for more details.
  2. How can I track my order?
    • You can track your order status by logging into your account or using the tracking number provided in the shipping confirmation email.

Contact Us Form:

For specific inquiries or feedback, please fill out the form below, and our team will get back to you shortly.

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We strive to ensure your shopping experience with us is exceptional. If you have any further questions or require assistance, do not hesitate to reach out to our customer service team.

Thank you for choosing Sovo